The Nigerian Communications Commission (NCC) has called on telecommunications consumers across the country to verify the official approval status of all SIM card-enabled devices, including mobile phones, tablets, and modems prior to purchase.
The advice was given during a media roundtable in Abuja by Engr. Edoyemi Ogoh, Director of Technical Services and Network Integrity at the NCC.
Ogoh urged consumers to always confirm that devices meet regulatory standards by utilising the commission’s toll-free line.
“When buying a phone, tablet, modem, or any device that uses a SIM, consumers should ask the seller whether it is NCC-approved and independently verify its approval status,” Ogoh stated.
“The process is very easy, just call 315. It is toll-free, and you will always get someone to assist you with whatever device issues you may have.”
The regulator revealed that it has commenced the implementation of an enhanced type approval compliance framework. The initiative aims to enhance network performance, eliminate counterfeit and cloned devices from the marketplace, and safeguard consumer investment.
Pursuant to Section 132(2) of the Nigerian Communications Act 2003, all equipment manufacturers, importers, dealers, and service providers are legally required to obtain NCC type approval before offering communication equipment for sale or use in Nigeria.
Ogoh noted that the framework enables the electronic verification of devices using International Mobile Equipment Identity (IMEI) numbers. He reassured the public that the system is strictly for device identification and regulatory compliance, addressing privacy concerns directly.
“The framework is strictly for device identification and regulatory compliance and is not a surveillance tool,” Ogoh clarified, emphasizing that the NCC does not collect personal data or financial information through the system.
Following the release of its Type Approval Business Rules in August 2024, the NCC has engaged key stakeholders, including the Nigeria Customs Service, original equipment manufacturers (OEMs), importers, and service providers to ensure proper onboarding of existing inventory and authentication of incoming shipments.
Speaking earlier at the event, Nnenna Ukoha, Director of Public Affairs at the NCC, described device verification and type approval as vital steps toward building a secure digital ecosystem that supports Nigeria’s ambition of building a trillion-dollar digital economy.
