Kaaba in Mecca
Saudi Arabia has specified the cases in which the reservation fees can be refunded for domestic pilgrims in the run-up to the annual Islamic Hajj pilgrimage due in June.
The Saudi Ministry of Hajj and Umrah said the reservation money is refunded in certain cases.
They include the death of the main applicant for the reservation, refund for the wife in the event of her husband’s death and traffic accidents that prevent the performance of the Hajj rites, a case that must be supported by the submission of a proof of the accuracy of the information.
Another case is pertaining to the would-be pilgrim if he/she suffered a criminal accident. In this event, a proof of the accuracy of the information, health disability and hospitalization must be submitted for the refund in the form of reports issued by government hospitals.
Should the reports be issued by private hospitals, they need to be certified by the health authorities, provided that the reports are in Arabic.
The ministry underlined the necessity of canceling the Hajj reservation via a designated website inside the kingdom, or the Nusuk app before the money is refunded.
Gulfnews.com
