Diamond and Access bank have announced the banks’ readiness for a quicker and complete integration of both banks.
The banks gave the disclosure in the first edition of ‘Together for You’, the joint newsletter from Access Bank and Diamond Bank to keep customers up-to-date with the latest news from the planned merger.
According to them, “We are pleased to tell you that, less than a month after we announced our agreement; we are making great progress in bringing our businesses together”.
“In fact, the integration and the benefits of the merger will be achieved quicker than we anticipated. We received SEC approval in principle for the combination a few days ago, completing another landmark for the deal, and are now working towards a launch of your new Access, with a modern, refreshed and reinvigorated brand as soon as April”.
“Following the announcement of the merger in December, we have travelled the country to meet and hear from many of you (our customers)”.
“Customers are at the heart of our decision to create one of Nigeria’s leading banks, and we are determined to ensure that you experience no disruption during the integration. The products and services that Diamond Bank clients currently enjoy, including the commitment to digital innovation, will continue unchanged.”
“Not only that, they will be backed by Access Bank’s commitment to customers’ financial inclusion and sustainability, and the bank’s corporate expertise and strong balance sheet.”
“As a result, the merger will mean greater access to a wider variety, faster and more secure products, and market-leading customer service. We’ve highlighted some of these in this newsletter, so you have a better idea of what to expect from us in the future. We will also start focus groups around Nigeria to consult some of you as we create the new visual identity of the brand”.
The banks stated further that they are clear that the new design will combine what customers love about each brand and will clearly show that “we’re bringing two of the best banks in Nigeria together to create a pan-African champion”.
“As we soldier on to create the best bank for you, we are also looking forward to the Access Bank Lagos City Marathon, kicking off February with the right foot on Saturday (February 2nd). The world-class race is the biggest one-day event in Africa and one of the fastest growing marathons in the world. It has put Nigeria on the map for global road races and reinforces our commitment to well-being and sport. We look forward to seeing you on the track or in the audience to cheer us along”!
However the banks also noted that from January, 2019 customers can now use any Diamond or Access ATM for free.
“From February, Diamond Visa Signature and Access Visa Infinite cardholders can now access more lounges nationwide and more products and solutions to choose from. While from April, Diamond and Access customers can clear their cheques as well as make free transfer in any of the 677 branches.”
