October 23, 2025
The Lagos State Domestic and Sexual Violence Agency (DSVA), in partnership with MTN Nigeria, powered by Africa’s Talking, has reintroduced the USSD short code *6820# to improve access to timely support for survivors of abuse across the State.
According to State government in a statement on Thursday, with this dedicated code, MTN users can now discreetly report cases of Domestic Violence, Sexual Violence, Child Abuse, Rape, and other related offences from their mobile phones.
By simply dialling *6820# individuals are guided through a step-by-step process to request immediate assistance, report incidents, and connect directly to DSVA’s wide range of survivor-centered services.
These services include medical intervention, psychosocial support, counselling, legal aid, empowerment support, and access to safe shelters.
The platform is designed to be inclusive and easy to use, requiring no airtime or internet access, ensuring that help is available to every resident, regardless of location or circumstance.
The reintroduction of *6820# further complements DSVA’s existing 24-hour toll-free helpline (0-8000-333-333), expanding reporting options for survivors and concerned citizens.
“This innovation underscores the Lagos State Government’s resolve to leverage technology as a tool for safeguarding lives, promoting accountability, and advancing its zero-tolerance stance against all forms of abuse.”
